RETURN POLICY

Rebecca Narvaez Face Yoga & Wellness has a 60-day return policy, which means you have 60 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in it’s original packaging. You will also need the receipt or proof of purchase.

To start a return, you can contact us at rebeccafaceyoga@yahoo.com. If your return is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at rebeccafaceyoga@yahoo.com

DAMAGES & ISSUES

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCEPTIONS & NON-RETURNABLE ITEMS

Certain types of items cannot be returned, like perishable goods (such as food, flowers or plants), custom products (such as special orders or personalized items), gourmet food and drink products, personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately we can not accept returns on sale items or gift cards.

REFUNDS

We will notify you once we have received your return, and let you know if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.